Welcome to the talent wars

I believe (and hope) that the war as we know it is fundamentally an outdated concept. Jurisdictions (like Miami) will compete to attract talent, but that is not good news for unskilled labor, like gig workers.

  1. When we were fighters, we were fighting over herds of game and their territory,
  2. Then, the agricultural revolution came. The most important asset became fertile land, and the wars were fought over that.
  3. After the Scientific Revolution, we learned to process raw resources like metals, coal, and later oil.
  4. We are now experiencing the digital revolution. The new resource is going to be talent and talent is not easily captured in traditional warfare.
ValueAfter RevolutionWhat are wars fought overCountries that benefit
Fertile landAgricultural revolutionLand & peasants
You want to conquer easily arable land
Fertile Crescent, Mediterranean
Mined Resources (Metals, Oil)Scientific RevolutionResource-rich landColonial powers, plus resource-rich countries like Germany and the USA
TalentDigital revolutionNo wars, but hostile takeovers of talentAnybody who started educating in STEM like crazy 10 years ago

Two classes of employees.

Remote Work transition is certainly accelerating, but not everybody is benefitting from this situation. It has also lead to a new sort of class divide:

  • Talent” – highly skilled, and specialized experts that are constantly honing their craft and navigating the changing demands of the job market. During lockdowns, these people are known as the “Zoom Class” (because they can ride out the pandemic while working over zoom).
  • Gig workers“, who we treat as a utility, and depend on to provide us with the endless stream of Amazon purchases and Uber Eats orders. Also known as the “Heroes

Nick Rimedio, who serves on the West Hollywood Chamber of Commerce, said the lockdowns had widened a class divide. While quarantine has been almost relaxing for what he called the wealthy “Zoom class,” it has been a nightmare for the poor and middle class who have storefronts or work service jobs in businesses in the area, he said.

New York Times

Talent is the new Oil

Automation is coming after our jobs, and I have written before how to protect yourself against that. But in the meantime, workers take time to train. With technological progress, complexity in many industries is unfathomable and requires highly trained labor. Which takes time, and can be rushed only to a point.

Training somebody to do basic programming tasks can be done in 6 months, but the way of thinking about the world needed to succeed in the information economy takes years to acquire.

We are post-scarcity on almost everything else, and I believe the talent will be the new frontier.

On the commodity metaphor

While drafting this newsletter, I wanted to compare “Gig Workers” to commodity and “Talent” to differentiable products. But I don’t think that’s entirely correct. There is a huge pool of the talent group that has commodity-like properties.

The majority of tech workers are uniform and replaceable enough. I’m sure that’s the case in many other specialized fields – creme de la creme will be irreplaceable, but the others will eventually be automated away.

The promised talent wars

War is a bit of a clickbait, but various initiatives around the world are trying to capitalize on the location independence of the “Talent” group.

  • When you bring together talented people who like to create things, Startups & new industries will take care of themselves. We have seen this in Florence, Venice, Paris, and later New York and Silicon Valley
  • These people tend to be compensated well (an argument can be made that unfairly so), which means higher tax revenue
  • They also have more discretionary income, some of which they will spend locally,
  • Children of educated&motivated people tend to turn out the same way. This is a flywheel for the community.

Miami

For a while now, Silicon Valley is downright hostile to the tech industry, behaving like an abusive partner that took your passport. Lockdowns took away any benefit of staying in San Francisco (meetups, conferences, and chance encounters), and multiple tech giants have adopted Remote Work (latest big news is Spotify pointing out that “Work isn’t something our people come to the office for, it’s something they do”).

Francis Suarez, the mayor of Miami jumped on the chance of turning the city into a tech hub and his efforts are inspiring. He is personally helping tech influencers move to his constituency, and now he’s reaching out to SV employees by the means of a billboard. In San Francisco.

“Thinking about moving to Miami? DM me”.

I’m not able to put together a coherent sentence about how transformative can it be to have supportive, effective, and accessible local legislation. Books will be written about the emergence of the Miami tech hub.

It’s not only about talent. It’s a fight for taxes

Municipalities seeking tax revenue is of course nothing new. But traditionally, the way to do that was to create jobs, which would both provide income to residents and attract talent.

Remote Work is changing that. Having a job in one place, and living in another is now possible, and something I myself practice. But in this new world, how do cities fight for taxes? Are they even entitled? The problem is already here.

Japan’s home tax

Every country with a “superstar” city has this problem: smaller towns are investing in family-friendly infrastructure and education, only to see its citizens move to the one superstar city and continue paying taxes there.

Japan has an interesting solution, called ふるさと納税 (Furusato Nouzei or, roughly, the Hometown Tax System). In an interesting quirk, a taxpayer can select a town at her discretion, and the towns started to compete on “gifts” they would send to incentivize choosing their municipality for the ‘donation.’ From Patrick Mckenzie:

The three farming communities we’re using all had a monthly subscription option for things produced locally, and they sound like e.g. “A rotating box of seasonal fruits produced in our town. Here’s the schedule: January, 500g of… February, a box of… The aesthetics of that are brilliant; fruit on our table will have come *from a place.* The economics are brilliant; probably half of the fruits are things we, like a typical Japanese family, wouldn’t generally choose to eat in a year.

For a while, cities even offered a “kickback” in the form of travel vouchers and other cach equivalents. Government had to put a stop to it in 2019. Read more in this essay and Tweetstorm for an incentive-exploration filled ride.

Furusato-tax.jp is a comparison site that lets you browse the best offers for the “thank you” tokens. Caviar? Wagyu beef? Sushi? They got you covered. This wouldn’t be possible without the Internet.

Specialized cities

Just as Japan’s towns are specializing in Wagyu-beef-for-tax-donation schemes, other cities are seeking to attract Nomads and professionals:

What will happen next?

Each of the revolutions outlined at the beginning of this post has shifted economic opportunities from incumbents to new countries:

  • The agrarian revolution has brought prosperity to those with fertile land and water access
  • The industrial revolution brought demand for steel, potassium, and eventually, oil, which meant prosperity for Germany and the USA
  • The Digital revolution will shift the production centers to places abundant in highly educated and motivated workers,

Two countries in particular are well positioned to benefit from this new world order:

  • China, which has a head start because the industry has already shifted here,
  • India, which I’m especially optimistic about, because of their proficiency in English. Programming languages are all modeled after English grammar and English is already lingua franca. For better or worse.

Since I like having skin in the game, I’m investing in the Indian stock exchange. I started this thread on Reddit, and people shared great pointers. One thing I took away from GameStop is that Reddit has sold financial advice.

While the world order will be reshuffled, cities will specialize in attracting a certain kind of worker, with unique preferences. The concentration of artists and professionals in cities like Florence has led to Renaissance, and I hope it will lead to something good this time as well.

And I also hope we’ll find a way to trickle down these benefits to gig workers too. Wars may be over, but revolutions can turn out bloody too.

Penguins and Effective Advice.

Last week’s deliberate newsletter issue about Tesla, Bitcoin, and Ducks turned out to be a spectacular success, so I have an important update to share with you today. Did you know how flamboyant Northern Rockhopper penguins are? Well, now you do.

Image courtesy: @kaleybrauer

Another important piece of information about penguins is that there are penguins in Africa! I had the privilege to swim with them in Cape Town.

Best Advice is what NOT to do.

My mom loves sharing unsolicited advice with me, and my grandpa is a master mansplainer. He would ask me for help on something I do for a living and later interrupt me to explain a detail I just told him. (I think I may have inherited some of this advice-giving enthusiasm since, well, here is another email from me.)

We live in a post-scarcity world of information. The shortage of opinion is not a problem we have to solve. Quite to the contrary – we are bombarded with options and would gladly defer to someone to remove some of the choice.

And yet, people still act as if “just another idea to consider” is something we crave. My personal pet peeve is googling an article full of general non-information ending with “you should act in accordance to your personal situation and consider other sources.”. I know that, but JUST TELL ME WHAT TO DO.

If you want to be most helpful, here is my advice-giving algorythm™️ (also on Twitter):

  1. Ensure that the other party is indeed seeking advice. It’s very likely that they’re seeking support or encouragement. Professional problem-solvers tend to skip this step.
  2. Good advice is NOT a truckload of other things they could worry about. People seeking advice are overwhelmed already. The best help is curing that overwhelm.
  3. The best advice is: “at your stage skip all this and all that. Here is the step you should focus on. Here is how you start”.
  4. The best way to know is to ask “What have you tried?
  5. Remember that advice is about helping THEM. Not giving you an opportunity to finally regurgitate all you know about a topic and prove that you haven’t wasted 5 years studying it. Give them a starting point. The simpler the better and don’t overwhelm them with information.
  6. The best advice is “don’t worry about these 10 things. It’ll sort itself out, or you can look at this later”.

Julia Evans, in her article “How to Answer Questions in a Helpful Way” recommends prefacing the answer with even more prompts:

  • Rephrase a more specific question back at them (“Are you asking X?”).
  • Ask what prompted their question.
  • Ask, “Did that answer your question?

Surprising Consequences of the Internet

Superstar Cities Are in Trouble (the Atlantic)

The Remote Work experiment of 2020 has caused a massive exodus from the world’s biggest cities. Employers had no choice but to permit working from home, and that has allowed deliberate choice about where this home should be.

Beyond anecdotal accounts of bankers fleeing Manhattan and tech workers saying sayonara to the Bay Area, we have loads of private data to back up the story that superstar cities are in trouble.

Redistributing workers (and tax revenue) to smaller towns is the most exciting consequence of Remote Work. I have been betting on this outcome for a few years and I’m really happy to see it start.

Superstar pain could be America’s gain—not only because lower housing costs in expensive cities will make room for middle-class movers, but also because the coastal diaspora will fertilize growth in other places.

Working From Bed Is Actually Great (New York Times)

Continuing the trend of surprising consequences, it’s now socially acceptable to work from your bed! Mostly because nobody cares. What you do in your bed is your business, even if that means business.

Working from bed is a time-honored tradition upheld by some of history’s most accomplished figures. Frida Kahlo painted masterpieces from her canopy bed. Winston Churchill, a notorious late riser even during World War II, dictated to typists while breakfasting in bed. Edith Wharton, William Wordsworth and Marcel Proust drafted prose and verse from their beds. “I am a completely horizontal author,” Truman Capote told The Paris Review in 1957. “I can’t think unless I’m lying down.”

“Being in bed is great,” he said. “I wish, in general, there were fewer norms and standards around where it is and isn’t acceptable to work.”

Almost a Jurassic Park (Traveller)

Clive Palmer wanted to build a hotel resort in secret, so he disguised it as a “dinosaur park” in documents. He thought he’d get less attention that way.

“…Then, in Paris and London and Frankfurt and Beijing, they started writing these articles to say that we were going to clone dinosaurs here.”

“We had 500 scientists applying for jobs, which got me thinking – there must be something in this dinosaur thing,” he said.

All about the trees on the Internet

I have just finished „The Overstory” by Richard Powers. This delightful book recounts the story of a group of individuals and their relationships with trees and time. The trees are the real heroes of this fiction, and their stories unfold at the speed of wood.

Richard Powers has read over 120 books about trees as research, but his deep insights do not stop at flora. While learning the story of Neelay Mehta (one of the characters that is not a tree), I was immersed by the real and visceral depiction of the early Internet days and the current startup culture of San Francisco. I am sure Nick Hoel from midwest or Patricia Westerford were also true to their respective backgrounds.

I consider The Overstory one of the most compelling, beautiful, and essential fiction books. If my recommendation is not enough, take Hugh Jackman’s or Columbia University’s, which awarded the author a Pulitzer Prize.

Why is this newsletter about the consequences of the Internet devoted to trees? Even in computer science, we have learned a lot from them. Concepts like „branches” and „roots” are used by programmers daily, and it’s impossible to pass any job interview without a question about „tree balancing algorithms”. Trees are the mainstays of human consciousness – mighty Yggdrasil connected the many worlds of the Norse mythology, while the first people of Abrahamic religions did something involving a tree.

What are the lessons for the connected age?

  • Just like many rings add up to the thick trunk, the real advantage is built with compounding and time, not with viral sensations.
    On the Internet, it’s always a good idea to own your platform (steady trunk), so you can branch out.
  • Success may require sending many acorns out there before one takes hold.
    Somebody’s success may look overnight to you, but in fact, they endured rejection after rejection and kept trying despite unfavorable weather and the barren soil. The Internet makes it easier to send more acorns that ever before.
  • What inspiration can you take from the trees?

To make this issue (a)cornier, I couldn’t resist including this photo of my wife and me planting a tree at our wedding.

I thing I wrote

„Taking a walk to get unstuck” explores the Japanese tradition of forest bathing to improve mental health, how Plato has screwed us all, how Remote Work can bring us closer to our roots (pun intended), and outside – where we belong.

Tree surprising consequences of the Internet

  • Climate Strike Software License
    The things you use daily are based on freely-maintained software. From servers delivering you fresh Instagram photos, to factory equipment protocols that helped machine your sunglasses, to this very blog built on WordPress, the entire economy is running on top of Open Source. Just how all knowledge is built on top of previous discoveries.
    A group of maintainers had the idea to forbid the companies causing the climate change from using any software licensed under Climate Strike Software License. Quite often, software dependencies resemble trees themselves. If enough projects at the Root adopt this license, seemingly unrelated projects will use it as well, fossil fuel companies will have more operating costs, and renewable energy will win in the open market.
  • When You Give a Tree an Email Address
    The city of Melbourne assigned trees email addresses so citizens could report problems. Instead, people wrote thousands of love letters to their favorite trees.
  • Treehouse rentals are booming, according to Airbnb CEO.
    Not only are people booking rentals outside of cities, but they’re also looking for “something more private, intimate, smaller, unique, special — something that could be a destination in and of itself,” he said.
    To be honest, I always dreamed of opening a Treehouse resort. I forfeited that plan, when the pandemic hit, concluding that hospitality is risky. But maybe that’s a perfect opportunity to start something unique?

The printing of this issue of Deliberate Internet has not harmed any trees. It was solely focused on a single topic, gathering from different perspectives – what do you think? Do you like that approach or you prefer a medley? Let me know!

[Deliberate Internet] – Comet, overprotecting the digital content, and meritocracy

The comet expedition

My wife (whose handle everywhere is Made In Cosmos) is predictably very interested in seeing the Neowise comet before it leaves the sky. The comet will be visible over the next few days and disappear for another 6000 years of its solitary journey.

On a comet-hunting mission, we have couped up in our summer house and have been hunting for comet sights. Yesterday, the sky was perfect and we were trying to aim our telescope and powerful binocular into that elusive tail of a comet. To no avail.

Sometime after I was getting frustrated  – I looked upward and saw a beautiful, clear sky with the Milky Way spread before our eyes – a sight much better than a thousand comets.

What is it that an event like a comet or a deadline gets us all excited and motivated, but we neglect to enjoy what we already have? Humans are such suckers for scarcity.

The Neowise shot by Tony Hallas. Here is another good one.

Overprotecting the digital content

The creators I help to sell put much effort into their work, and they deserve to be paid. They worry about not having a sales copy compelling enough, or their customers copying and sharing the creations, cutting them out of their rightful compensation. They turn to the protection mechanism – password-protected PDFs or locked-down video players to ensure that it doesn’t happen.

Yesterday, I published an article with 10 reasons why that kind of overprotection is hurting your sales, annoys your customer, and is hurting the relationship with them.

3 Surprising Things on the Internet

  • Did you know there is a special shortcut to display a random Wikipedia article? By going to https://en.wikipedia.org/wiki/Special:Random, you will be taken on a random journey, but be forewarned – Wikipedia has MANY articles about random villages and 7th-grade celebrities.

    Me being me, I immediately thought, „Wait, what if I built a WikiRoulette with this?„. It turns out somebody already thought of that! Check out http://wikiroulette.co/.

    Today I learned about Forest Nightshade, Fencing at the 1956 Olympics, and the “List of places in Aberdeenshire”, wherever that is.

  • A belief in meritocracy is not only false: it’s bad for you [Princeton Press] enumerates the reasons why the world is not meritocratic, and the „meritocracy fallacy” is an easy excuse for the lucky.

    The online world revels the idea of meritocracy. Everything is democratized (setting free publishing and commerce is something I contribute to), everyone can participate and, anyone can start something new – they only need a laptop and grit.

    However, like in any human industry, connections, and lucky breaks people have gotten in the past matter a great deal. The world is getting meritocratic (with initiatives like Starlink and Remote work), but we are not there yet.

  • Mario takes a flight in the days of the Coronavirus is an artistic rendition of what would Super Mario first level look like, if the pandemic hit „World 1-1″

Coronavirus and working from home – a primer to get your team started

This post is a crash course on Remote Work for a smaller team that is forced into this reality by COVID-19. I am linking some all-encompassing tutorials at the end. This post is meant to get you started with the basic ideas of remote work in 15 minutes.

Switching to a remote environment will take work and won’t be ideal in the beginning. Remote work requires shifting mindsets, and people are not great at that. But you have no other choice. I am using terms “Remote Work” and “Work from Home” interchangeably in this post, because to slow the spread of the virus, your colleagues should stay at home.

Who am I? I am leading a remote team in a company that has been distributed for 10+ years. We have 1200 employees in 76 countries. These are practical tips I learned there.

What’s the deal?

COVID-19 ( / Coronavirus / SARS-CoV-2 ) is an exceptionally infectious virus that can spread „by air.” A long incubation period means that people will infect others before they even realize they are feeling unwell. The virus has already spread to the majority of the world’s countries (a primer on the virus here).

That means a couple of things:

  • One employee can infect the entire office by coughing into the coffee cup cabinet
  • In fact, everybody can be infected right now and not show any symptoms
  • People are stressed with the situation and will be reluctant to work effectively. Most likely, they will be sitting in your office, browsing Twitter, reading up on the virus, and freaking out.
  • The most effective tool we have available right now to cope with the Coronavirus fallout is to slow the spread.

We are pretty sure that hospitals won’t be able to deal with all the cases once we reach pandemic levels. 80% of cases are relatively mild, but 5% requires intensive care. Approximately 1% of people who catch the virus die.

As The Economist has put it: „Flattening the spike of the epidemic means that health systems are less overwhelmed, which saves lives.”

What can YOU do?

If you are a small business owner or a team lead, you need to get on that Remote Work bus ASAP. The most responsible choice you can make is to let your employees work remotely.

  • They will minimize the risk of getting infected during the commute in your office
  • If (god forbid) they get infected, they won’t pass that on to everybody else while sharing a donut
  • They will be able to take care of the loved ones if it comes to that
  • You will help slow down the progress of infections in society.

“To minimize risk, stay home if you can. This may mean canceling meetings, working remotely, or skipping a conference (if it hasn’t been canceled already).” – „How to work during pandemic”

How seriously should you take this?

This is a sample of companies that have closed down entire offices in light of the Coronavirus:

Ok, what is this Remote Work?

I am going to explain to you four pillars of remote work and recommend you another four tools to start doing it ASAP.

If your work happens in front of a computer, it can happen remotely. Yes, face-to-face interaction is the best way to transmit complex ideas, details of the tasks, hilarious jokes, and deadly viruses.

We now have fantastic technology for all of the above except viruses. These tools have been used for a while now – Remote Work was exploding even before the SARS-CoV-2.

 

4 Pillars of Remote Work.

Asynchronous work

Remote work is by design asynchronous. People will take tasks, post updates, have discussions, and go to focus on new tasks.

You can try to keep everybody in sync all the time, but this is exhausting, frustrating, and futile. You won’t know what they are doing at their homes or if they are checking Facebook, and you need to make peace with that.

Newsflash: They probably check Facebook at your office as well.

The biggest challenge with asynchronous work is that you may be blocked by someone else’s task. But you can plan around that – think of what you will need tomorrow and have started working on it today.

It’s challenging but worth it. When you see in the same office, it’s easy to hide inefficiency by looking busy. Remote environment strips that facade, and you are left to confront the reality of your management style.

Making sure nobody is blocked is the biggest challenge as a manager. It will take practice and yield exceptional rewards.

The takeaway is:

Instead of worrying about what your people are doing right this second, try to slice the work so that they can work on pieces independently. And let them have their lunch.

Intrinsic motivation

You can’t just walk in, scold people and control what they do. When you do that online, they can just run away from the computer. You don’t want that. Instead, you want your people to be challenged by the work or at least see the value of it. It’s surprisingly easy – we all want to be useful, challenged and learn new skills.

Remember to provide enough context and give them input into the details of what you need done. You are not as smart as you think, and your employees may be more capable than you imagine.

Takeaway:

They want to do a good job. Let them do a good job.

Communication

Communicate a lot. A massive chunk of what you want to say will be lost in text, and even video calls help only to a certain extent. You will say one thing, and your team will understand something completely different. It’s easier to spot that in person.

Double-check, over-communicate, and write things down. If you feel it takes too much time, you’ll save it by having already written it down and being able to re-use previous notes.

Takeaway:

Write stuff down in Google Docs. Discuss in Slack and Zoom.

Level playing field

If you are letting people work from home, EVERYBODY has to work remotely. If the situation is not the same for everyone, then co-located people will keep their old communication habits, and remote colleagues will be left in the dark. Companies that „failed at remote work” did a half-assed job of choosing a poor soul to be left in the dark and continued to share information face-to-face.

Either your team is in the same space, or it’s at home. This is not quantum physics, where you can be in 2 places at the same time.

Takeaway

Do or do not. There is no try.

 

4 Free Tools to set you up for remote success.

Zoom.

Zoom is the new Skype. It’s more reliable, more dependable, and better suited to remote work than any other video-call software. It has taken over the remote companies by storm because it has unmatched quality. There are other tools, just none worth trying.

Since you don’t see your coworkers in the office, meeting them on video helps to transmit all those non-verbal signals that are lost during voice calls or email exchanges. I recommend you do zoom calls frequently at the beginning.

My best tips for Zoom calls:

  • If you are switching from the office and are on the same timezone, set up a daily check-in call ( say 10 am ). Ask everybody what they worked on yesterday and what they are planning to work on today. Make notes in Google Docs. Use that call to also work on your remote setup. Put that on the Google Calendar and invite your coworkers, so everybody has a link to the call handy.
  • Zoom has a good enough free plan. You need to start paying if you want to have meetings for 3+ people longer than 40 minutes. You can also stop and hop on a new session every 40 minutes. That is what I do.
  • Buy your employees good headphones ($20-$45). Take this seriously. Lousy audio from (god forbid) earbuds they got with their iPhones will be disproportionately frustrating.
  • Back against the wall, light in front. Selfie ring helps. Seth Godin has more advice.
  • The internet does not have to be that fast. Even the one from your iPhone hotspot will be fine.

Slack

This will be your primary communication channel. Since you are no longer communicating in person, you need a central hub and email is not suited for that. Slack is for all those situations where you would come over, say something in the shared space, share a joke, or have a look at what your coworker is doing.

Slack is a shared chat, with different channels. Channels help to separate various concerns and make it easier to manage.

  • Do not require everybody to read everything. Chose one channel with mandatory reading (the typical pattern is „#announcements” ). Every new mandatory thing decreases the chance they will keep up.
  • Once you make a decision or have takeaways, move to more permanent storage. Google Docs is good.
  • Remember to goof off. You need to provide an upbeat environment. If it becomes stressful, your employees will just stop working. The common pattern is to have a „#watercooler” channel and post lots of memes.
  • The free plan will have some limitations. Mainly it has a limited history of conversations. Free is enough.

Google Docs / Drive

You need one place which will be the source of truth, and people will refer to when they are confused. Since they will be working asynchronously, you have to make it easier for them to find information that they need. Shared Google Drive and Docs will help you exchange documents and keep track of your decisions. You are also producing work, which most likely has the shape of documents.

My tips on working with Google Docs

  • Write down as much stuff as possible.
  • Do make a shared folder in Drive and tidy up the structure frequently
  • Make sure to have one place where everything is linked – it can be a Google Doc with a list of running projects and links to docs each describing the progress of the project
  • Update those documents!
  • „Where is X, what the status of Y” should require no answer – it should be apparent where the information is always.
  • You can work using the personal Google Accounts. You don’t need paying for GSuite.

Honorable mention: Trello

Trello is a simple tool to track the progress of the tasks in your team. Who is doing what? How is X doing? Did we finish Y? That’s what Trello is for.

  • You can connect it to Slack so you can always see what your people are working on
  • Again, the free plan is your friend

How to put it all together – your action plan:

  1. Make sure everybody has a computer at home they can use. Buy them headsets. They will need email addresses, but @gmail.com is fine.
  2. They need accounts for Google Docs, Trello, and Zoom. They will also need to install Zoom
  3. Wash your hands
  4. Register a new Slack for your company, invite your team
  5. Start chatting on Slack, make #announcements, #general, and #watercooler channels.
  6. Wash your hands
  7. Start your first Zoom Call. See how it goes
  8. Don’t touch your face
  9. Dump all work into actionable tasks in Trello.
  10. Start writing stuff down in Google Docs.
  11. Wash your hands

Further reading

This list is short on purpose. Sign up to my newsletter to get more resources about remote work:

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Good luck and wash your hands!

Dear Manager, I am sorry I suck at feedback.

Dear ,

I have been failing our company and failing you – personally. I withheld valuable feedback.
To say that feedback is essential is an understatement. All human progress comes from experimentation, analyzing results, and tweaking the actions, one small challenge at a time.

I would even identify the most significant societal challenges as breakdowns in feedback cycles:

  • Obesity would not be an issue if a tasty cookie did not deliver faster ‘positive’ feedback than years of exercise and proper nutrition,
  • Climate Change is a result of quarterly profit cycles providing more immediate data than decade-long weather pattern changes,

We do a thing that we think is good, we get a consequence three decades later and are surprised what exactly is behind this result. Humanity is not built to work at this scale.

But let’s get back to business and the case at hand. Lack of feedback UP the „chain of command” is how companies fail. On paper, big organizations have every advantage. But as the company grows,  „The franchise blinders harden” – as Safi Bahcall phrased it in Loonshots. Ben Horrowitz agrees, and in  Hard Thing about Hard things identifies that „The biggest problem is the one that blindsides you.”.

No wonder that effective leaders not only shy away from feedback but crave and ask for it. I know you are the same way. You ask for feedback, you act on it swiftly and everything is better after the exchange. And yet, I haven’t been giving you enough feedback to you, and I find it hard to pinpoint why.

Following reasons come to mind:

  1. I consider myself a competent professional. As such, I pride myself in taking on challenges and solving problems. My default is to take your suggestions as a challenge and run with it.
  2. I noticed it’s easier for me to disagree with “two levels up” than with you. I am not sure what is causing this. Maybe I am afraid of bringing this up so you won’t retaliate on my performance review? I know this is ridiculous!
  3. I am pretty outspoken and have publicly passionately argued with the company direction. Everybody (including you) assumes that I will have the same force in private conversations, but it’s not true. Privately, I tend to concede much faster.
  4. I optimize my career to work with smart people on exciting projects. You can teach me a lot, and I always assume that you know a little more (or a lot) than me and have stuff figured out way better than me.
  5. Lastly, we all work remotely. I know blaming this on the remote environment is a noob move, but it’s tough to catch the misunderstandings early. When we are not on the same page, it’s really hard to see if it’s a communication problem, or we have different points of view.

Because of these points, I have robbed you of valuable feedback. There were situations where we disagreed, and I conceded when I shouldn’t have. I did not want to introduce more tension or come off as stubborn because I have behaved so in the past.

What can I do?

I don’t think being more outspoken is the way I want to pursue. I am plenty vocal already so that I will try a different route:

Whenever the „I don’t think he’s right”  thought appears, I will note it diligently and set time before our 1:1 to make sure my opinion still has merit. If that will be the case after a few days, I will bring this up on our 1:1. That’s what they are for.

I know this feedback is valuable for you, and I know you will act on it. I need to be better at giving you the opportunity to improve.

Sincerely, Artur.

PS: Dear commenter, if you have any tips on how to be better at giving feedback to your manager, please share!

Ramit Sethi – is this guy legit? I took his courses and found these 5 principles.

Everything was going fine in my life, and I was miserable.

Five years ago, I had a ‘fine’ job, but I craved a challenge – something I could be proud of. Slacking off at the office, I was browsing Hacker News (a technology-oriented version of Reddit), marveling at the fantastic things everybody ELSE was doing. I could see my future as a cog in the corporate machine, and it was not inspiring.

Ramit’s advice helped me truly level up. During one of those Hacker-News-Fueled ‘breaks’, I stumbled upon this financial blogger with marketing, business, and job-search advice. Despite the scammy-sounding title of his blog – “I will teach you to be Rich”, I found it very helpful and ended up taking the “Dream Job” course.

Fast forward five years, I work remotely for the best company I could ever dream of, making past me very proud. I travel the world with my wife, who also works remotely – thanks to Ramit’s advice. Our company even flew us to India to present at a conference. We never dreamt of going to India, let alone on the company’s dime. We went to a city known for one of the most luxurious hotels in India – in fact, Ramit went there on his honeymoon!

After taking Dream Job, I have attended Success Triggers, Delegate&Done, Mental Mastery and How to talk to anybody. I recommend each one of these courses. They deliver consistent, exceptional quality and are great lenses to organize your existing knowledge.

To answer the title question: Yes, he is legit. Any course you will choose will be the best one in the category.

“Ramit Sethi is very, very legit”

Tim Ferriss

The biggest value I get from these curriculums is what not to focus on at this moment. Ramit claims that he and the team spend the majority of the time on nailing the lesson plan and it really shows. In the world where information is abundant, this curation is the ultimate value.

Ramit is about the “Rich Life”

Yes, he is in the personal finance sphere. But instead of focusing on curbing spending, budgeting, power of compounding in investments – and all the other components of successful financial future, he focuses of the end goal – the Rich Life, whatever that means for you:

  • Getting rid of credit card debt ( in the “I will teach you to be rich” book )
  • Getting a better job ( in Dreamjob )
  • Starting a business (in Earn1K and Zero to launch Courses)
  • Negotiating a raise (in Dreamjob )
  • Reclaiming your time (in “Delegate & Done” course about virtual assistants)

5 principles of Ramit

After reading Ramit’s content for years, I have teased out these underlying messages in all of his teachings:

Disproportionate results

By investing 10% more than others into preparation, research and figuring out the strategy, you can get 10x – 100x better results. This approach is applicable in job search (make connections first), building a business (nail down your target niche first), fitness, dating and other areas of Rich Life.

Strategies, not tactics

The Internet loves gimmicks and listicles like “10 apps to polish your resume, 20 online marketplaces for creators.”. But these are tactics. The important things to internalize are the strategies that help us understand “game being played around us”. Not frantic tactics that will be useless after a year.

Focus on the big wins

You can focus on saving a few hundred bucks a year by cutting back on lattes, or you can get a 30 000 dollar raise. Nuff said. Click here if you want to read one of Ramit’s classic rants on ‘cut back on lattes’.

Psychology is key

The best advice is the one you take and follow-through. Ramit understands that and optimizes his courses, emails, and tips to make help you follow-through. They are not stuffed with every conceivable piece of information on the topic, but meticulously designed to make you succeed. That being said, his courses include “Vaults” that have 10x the amount of tips and tactics as the main material. But as I mentioned, the tactics are never the focus.

Test relentlessly

Do stuff that works. Take a hard look at what doesn’t. Don’t try to make yourself feel better by confusing the two.

Get his advice for free

Ramit frequently claims that 95% of his advice is free. I don’t think this is accurate. I found that he shared 305% of his advice for free. But you still should take his courses, because they put everything in place.

I would recommend the following path to take advantage of this plethora of resources:

Step 1:Check his Instagram.

It’s hilarious. It’s also a good test if Ramit ‘resonates’ with you.

Step 2: Tim Ferriss interview.

Tim is a world-class interviewer and they are friends.

Step 3: Briefcase technique

The technique illustrates all the principles I laid out above and helped me get my job.

Bonus round: Ultimate guides

Following that, I recommend his free “ultimate guides”:

“How much should a man spend on an engagement ring?” is a fascinating example of Ramit diving into an area populated with generic advice and actually providing an exceptional answer. This is my gold standard on what a blog post should look like.

A note about joining Ramit courses.

The only way to join Ramit Courses is to sign up for his email list. There is a public page with all the products he sells, but they are only “open” one at a time.

Sign up to his email list. You don’t have to pay him a dime, but you will get tremendous value out of the emails. They are packed with knowledge.

And I do recommend the courses.

Ramit’s vision of Rich Life has rubbed on me a little bit. Even though he does not sell anything in the space, he convinced me to get a personal trainer, cleaning help for our apartment and I even have a personal VA.

Past me would marvel at a life I built.

And if you want to hear in detail what I learned, and how I adapted Ramit’s advice to suit the Remote work environment – sign up for MY email list. ?

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